When people ask me whether they should use Squarespace or have a site custom-built, they usually expect me to say "custom, obviously." I don't. The honest answer is that template builders are a good fit for a lot of businesses, and the real question isn't which one is better. It's what you're trading, and whether that trade makes sense for where your business is headed.
So here's the version I'd give a friend over coffee.
What a template builder actually is
Squarespace, Wix, Showit, and the like are platforms. You pick a template, drag your content into it, and pay a monthly subscription to keep it online. They're popular for good reasons: they're quick to stand up, relatively cheap to start, and you can usually make small edits yourself without calling anyone.
If you need a clean, simple presence in a hurry and budget is tight, a builder can be exactly right. I'd rather tell you that than sell you something you don't need.
Where templates quietly cost you
The trade-offs tend to show up later, not on day one:
- Speed and SEO. Builders load a lot of extra code to make the drag-and-drop work. That weight can slow your pages down, and speed is something Google actually measures when it decides where to rank you.
- Sameness. Thousands of businesses use the same templates. A custom site can look and feel unmistakably like you. A template tends to look like a template.
- The monthly fee, forever. Stop paying and the site goes away. You're renting, not owning.
- The ceiling. The day you want something the platform doesn't do, you can hit a wall that no amount of money will move.
What custom-coded gives you
A custom site is built from the ground up in code, with nothing in it that doesn't need to be there. In practice that means:
- It's fast. Lean code loads quickly, which helps both your visitors and your search ranking.
- It's yours. You own the files. You're not locked to a platform or to me, and you can move it elsewhere anytime.
- It's built around your business, not bent to fit a template someone else designed.
- The SEO is baked in from the structure up, rather than bolted on with a plugin.
The honest trade-offs
Custom isn't free of downsides, and I'd be a poor advisor if I pretended otherwise. It costs more up front than a monthly subscription. And because there's no drag-and-drop dashboard, day-to-day edits work differently. For small changes I can show you how, or handle them for you on a simple plan. That's a real consideration, and worth being clear-eyed about before you commit.
So which should you pick?
Roughly speaking: if you need something simple and inexpensive this week, and you're comfortable editing it yourself, a builder is a reasonable place to start. If your website is a serious part of how you win business, if being found in search matters, or if you want something that looks like no one else and that you fully own, custom is worth the investment.
The wrong move is choosing by default. Pick the trade you actually want.
Not sure which fits you?
Tell me a bit about your business and I'll give you a straight answer, even if that answer is "you don't need me yet."
Start a project